职位技能要求： Customer Service Supervisor, Chinese Bilingual Oversees implementation of policies and procedures. Supervises a section of the department. Provides information to customers about company products and services. Resolves escalated account/service problems. Uses professional concepts and company policies and procedures to solve a variety of problems. Works on problems where analysis of situations or data requires a review of identifiable factors. Exercises judgment within defined procedures and practices to determine appropriate action. Normally receives no instruction on routine work, general instructions on new assignments.One to three years of experience in a call center, customer service environment is desired.
标签：customer service bilingual
Customer Service Supervisor, Chinese Bilingual Oversees implementation of policies and procedures. Supervises a section of the department. Provides information to customers about company products and services. Resolves escalated account/service problems. Uses professional concepts and company policies and procedures to solve a variety of problems. Works on problems where analysis of situations or data requires a review of identifiable factors. Exercises judgment within defined procedures and practices to determine appropriate action. Normally receives no instruction on routine work, general instructions on new assignments.One to three years of experience in a call center, customer service environment is desired.
